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Bug Reports

If you’re experiencing a problem with one of our software products, please fill out and submit the following bug report form. You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our contact form instead.

Please be as specific as possible when describing the problem.

 

What version of the software are you using?
Other:

What operating system are you using?

Please enter a brief one-line description of the problem:

(example: "PC freezes when downloading data from PDT...")

If the problem is reproducible, please list the steps required to cause it,
leaving a blank line between steps:

(example: "1. Create a new GM. 2. Insert data field ...")

If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

(note: it is much harder for us to fix non-reproducible bugs)
If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

Name

Venue

Phone

Email (required)