Product Support – Telephone Help Desk support is provided by OSS seven days a week for application related problems. Between the hours of 8:00am and 6:00pm Monday to Friday, there is a guaranteed response time of 30 minutes. Response time outside these hours is as soon as possible.
On-line support can be provided if the purchaser elects to install Teamviewer. This support is initiated using an internet connection from the site to OSS.
To download Teamviewer please click on the below image.
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